Florita Ula
map-marker Saint Petersburg, Florida

AANTV cheated me out of $1000.00

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Updated by user Jan 23, 2017

I choose to buy from AANTV auction because their jewelry looked so quality on tv and the price was just a few hundred less than retail. So I bought from them.

Once I received the item it was not what I saw or the description on their website. I went to a jeweler and was told the diamond was a junk diamond and the setting (ring) was poor quality gold. What I received was worth the weight in gold approx 4 gr. and I paid $1000 for this junk, poor quality home made ring by AANTV and not an estate item.

They state the jewelry comes from an estate but they make it themselves. Now all description or pictures of purchased item have been removed from their website. I have been trying to speak with them to be assigned a return item number which is required for a return.

Returns 10 days after receipt. My 10 days are up and I am unable to speak to anyone re: return item number.

Original review Jan 22, 2017
Bought a diamond ring, what I got was a fake piece of junk as per jeweler who was going to do appraisal. Told me not to waste my money the ring was not worth more than the gold value, yet I paid $1000.00 and no help trying to return this item. I can't believe they cheated me. I have attempted to communicate with AANTV and can not get to speak to anyone. I have tweeted them and am being told who to contact, all email addresses but no response from any that will assist me in the return of this ring. I am continuously being advised through twitter who to contact, however no names just emails. I have sent several messages to them on their website without result. It seems they do not want this ring returned and to refund me. I am out of ideas of what to do next.
View full review
Loss:
$1000
Cons:
  • Way i am being avoided so that my 10 day return will expire
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

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